Account access
Use the app sign-in and password reset tools. If you cannot access your account, email us from your registered address.
ScrapMap support
For help with your account, listings or pickup arrangements, contact us with a short description of the issue.
ScrapMap is a digiID app.
Use the app sign-in and password reset tools. If you cannot access your account, email us from your registered address.
Include the approximate date and any relevant listing or deal ID. For an incomplete payment, payout or disputed amount, describe what happened so we can review it.
Use Report or Block in the app where available. You can also email support with the listing or account details. Contact local emergency services if there is an immediate danger.
Read our Privacy Policy and account deletion instructions.
Please do not email passwords, full payment-card details or identity documents.